You’ve decided cancel your ADT system. There could be an ADT alarm at your home or business. You’ve had enough with the high price. Maybe you’re unhappy with ADT’s service. Whatever the reason, you want to cancel with ADT.
ADT is a worldwide security company. ADT is the largest security company out there with over 8 million customers throughout North America. Every year a large number choose to leave ADT. This could be because of moves, unhappy with service or lots of other reasons. Here are the steps to cancellation of your ADT alarm system.
First you need to call ADT. The phone number is 1-800-ADT-ASAP (1-800-238-2727). Be prepared to wait on hold for awhile. ADT does not make cancellation easy. Be patient. Sometimes the wait is because of high a surplus of calls. We believe that other times may be because the longer the wait, the more likely you are to hang up and postpone cancellation. Regardless, wait to cancel.
When you get someone on the line, you’ll be transferred to the Service Department. In some instances, they will offer you deals to stay. These are called Back Pocket Deals. The issue is, why didn’t they offer these when you were a customer in good standing? Remember why you wanted to cancel in the first place.
If you are within your 3-year contract then you’re stuck. The only way you can cancel your ADT alarm is if you pay out the remainder of your contract period. This is why you should avoid all companies with long term contracts. Check your contract to see when it ends.
With ADT, you will own your equipment after cancellation. You can transfer the equipment to another alarm company for monitoring. Or you can go with a new company that will supply new equipment. There are lots of options out there. Choose a company though with low price monitoring. Also don’t agree to a long term contract again.