customer survey Archives | Think Protection

Think Protection Customer Reviews

We recently asked all of our customers what they thought about is. This was done through Trustpilot. Unlike other companies, we didn’t filter any customers out. The survey was sent to all customers. The results were incredibly positive. Resoundingly, our customers said they love our value, technology and incredible customer service!

Here are some of the great reviews we received:

“Staff are informed and focused on customer service. All requests for information and product were very well handled in a timely fashion.” – E. G.

“Easy easy. My representative was VERY patient while we discussed the best choices for my new home. The order arrived promptly, and everyone I dealt with was professional, knowledgeable and patient. Camera was back order, so it is not yet installed. Everything else works great.” – K. B.

“I just would to take this opportunity to share my experience of recently signing up for the Think Protection alarm system. I initially called Marc in sales, to find out more about the system and what the company had to offer. Great initial experience to speak to him. He was very calm, clear in his explanation and answered all my questions as well shared his recommendations. At no time he tried to over sell the system to me. As a matter of fact he suggested I start with the basic system when I explained my house layout to him. I also remember calling him three times with questions and all that three times he was polite and very professional.

Once I had my parts picked up, I called the technical service for guiding me through the installations. I spoke with Fernando the first time, then spoke with Jan after I had more items added to add and finally Sansee to activate the system after testing it. Great technicians the company has. Very professional and took time to go through proper expatiation few times without any frustrations.” – Sam

“Best deal for your money” – V.S.

“Totally love this product. I have recommended it to several people. Thank you for making it easy and affordable.” – M.S.

“Love my security system! So far so good! I love the camera and I love the easy use of the app. Just need to figure out how to make it record now, but overall great work!” – D.G.

“Great service great price affordable to my budget” – G.R.

“Very good system I am so glad I order my think protection system, and I am extra thankful for the affordable monthly price.” – Y.C.

“Absolutely no complaints and easy setup. Great price point as well.” – D.D.

“Excellent customer support their equipment is very easy to install and their call center phones right away if an alarm is sent , excellent feeling of security.” – N.M.

“Awesome. Got the package I wanted within two days. Installation was a breeze. Called the 1-855 number and an associate helped me activate and confirm each sensor and alarm. All my questions were answered. System works well, receive activity notifications on my phone within seconds. All this for a 1/3 of what I was paying before.” – P.

We would like to thank our customers for choosing Think Protection and will continue to work hard to keep you and your families safe with the best value in the industry!

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