The vast majority of home alarm companies require the user to sign a multiyear contract for their services. Companies like AlarmForce, ADT, Rogers Smart Home Monitoring, CPI and Protect America all require contracts, usually 2 to 3 years long. Longterm contracts are detrimental to the customer as it locks them into paying for a service even if they are unhappy. Contracts only benefit the company, never the customer.
One of the most common questions that get asked is how can you (the customer) get out of a home alarm contract? While the answer isn’t exactly straightforward, there are always ways to get free from your contract and able to find a better security provider.
Most contracts have out clauses, where if the customer is unhappy then they can pay a certain amount to get out of the contract. With some companies it’s a percentage of the total amount due, others require the full amount to be paid. Check your contract to see if there is an out clause.
Virtually all alarm company contracts are transferable, meaning that someone can take over the remaining portion of your contract. Like they say, one man’s garbage is another man’s gold, so potentially even though you’re unhappy you can find someone else to take over your contract. Website’s like Kijiji and Craigslist are good ways to find someone to take over your contract.
Lastly, there is always a way out of your contract. If you’re unhappy, let the world know. Go to social media and be loud about you being unhappy. Post on the company’s Facebook page. Go to Twitter and voice your displeasure. The louder you are, the more chance there is the alarm company forcing you to continue with your contract that you’re unhappy with will let you out of your contract. Be vocal and get noticed and there’s a good chance you’ll get freed from that contract.
So if you’re not happy with your alarm service and are stuck under contract, fear not, there are ways to still get out of it. Don’t take no for an answer from your home alarm company. You shouldn’t have to settle for poor service. And remember, if you don’t currently have a home alarm, NEVER SIGN A LONGTERM ALARM CONTRACT! Go with a company that believes enough in their product and services to not force their customers to lock into a contract – a company like Think Protection!